Credential Wallet FAQ

Question 1

How secure is my credential wallet?

Accepted Answer

Your wallet uses end-to-end encryption, and data is stored in SOC 2 compliant infrastructure. Only you control who can access your documents. We never share your information without your explicit consent.

Question 2

Can I access my wallet from any device?

Accepted Answer

Yes. Your wallet is accessible from any web browser on desktop, tablet, or mobile. Your credentials sync across all your devices automatically.

Question 3

What happens to my documents if I cancel my account?

Accepted Answer

You can export all your documents at any time. If you cancel, your data is retained for 30 days to allow recovery, then permanently deleted. Your original documents always remain yours.

Question 4

Can I organize my credentials into groups?

Accepted Answer

Yes. The wallet supports folders, tags, and custom groupings. You can organize by certificate type, vessel, employer, or any other category that makes sense for your career.

Credential Wallet

How secure is my credential wallet?

Can I access my wallet from any device?

What happens to my documents if I cancel my account?

Can I organize my credentials into groups?

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